Cookie Policy
Last updated: March 18, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, our services cannot be provided.
- session_id: Maintains your login session (expires after 24 hours)
- csrf_token: Prevents cross-site request forgery attacks (expires after session)
- auth_token: Authenticates API requests (expires after 30 days)
2.2 Functional Cookies
These cookies allow us to remember choices you make and provide enhanced, more personalized features.
- theme_preference: Remembers your dark/light mode preference (expires after 1 year)
- language_preference: Stores your language selection (expires after 1 year)
- dashboard_layout: Saves your dashboard customizations (expires after 6 months)
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- _ga: Google Analytics - distinguishes users (expires after 2 years)
- _gid: Google Analytics - distinguishes users (expires after 24 hours)
- analytics_session: Custom analytics - tracks session behavior (expires after 30 minutes)
2.4 Performance Cookies
These cookies collect information about how our website performs and help us identify areas for improvement.
- performance_monitoring: Tracks page load times and errors (expires after 1 hour)
- api_metrics: Monitors API performance and reliability (expires after 1 hour)
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: To analyze website traffic and user behavior
- Stripe: For secure payment processing (only on payment pages)
- Intercom: For customer support chat functionality
These third-party services have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.
4. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and verify your identity
- Security: To protect against fraudulent activity and unauthorized access
- Preferences: To remember your settings and preferences
- Analytics: To understand how you use our service and improve it
- Performance: To monitor and optimize service performance
- Support: To provide customer support and troubleshoot issues
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when you close your browser
5.2 Browser-Specific Instructions
Google Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our website:
- You may not be able to log in or stay logged in
- Your preferences may not be saved
- Some features may not work properly
- The website may not display correctly
6. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we are committed to respecting your privacy preferences.
7. Cookie Duration
Cookies may be either "session" or "persistent" cookies:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or by email.
9. More Information
For more information about our privacy practices, please see our Privacy Policy.
For general information about cookies, you can visit www.allaboutcookies.org.
10. Contact Us
If you have questions about our use of cookies, please contact us at:
Email: [email protected]